Customer Service
Customer Service
Shipping within the U.S.
Shipping rates are determined by weight and the destination. As soon as you add to cart your items you can type in your zip code and immediately see your shipping rates before checking out. All in stock orders will be shipped within 1-2 days of your order and received within 4 -10 business days. Orders not in stock may be drop shipped directly from our manufacturer and may require additional time for delivery.
Shipping Internationally
Shipping costs are determined by weight of the package and the country of destination. All international orders are shipped, at our discretion via U.S. postal service, UPS or DHL. You will receive a tracking number directly from us once your order has shipped.
Returns and Refunds Policy
Thank you for shopping at ChurchSupplies.com - Abbott Church Goods, Inc.. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product is in its original packaging- The product isn't used or damaged- You have the receipt or proof of purchase Products that do not meet these criteria will not be considered for return
The product was not made to order. Made to order products include but are not limited to: Altar Cloths, Statuary, Monstrance, Tabernacles, Candlesticks, Votive Stands, Metalware and Sacred Vessels
Please contact us before you send the product:
By phone number: 1.800.522.2688
By email: info@ChurchSupplies.com
Send the product with its original packing and the receipt or proof of purchase, to: ChurchSupplies.com - Abbott Church Goods, Inc. 1515 Route 38, Cherry Hill, NJ 08002
Custom Items
Custom orders are NON RETURNABLE and CANNOT BE CANCELLED once placed due to the custom and made to order processes involved. Custom/Made to Order items include but are not limited to Altar Cloths, Candlesticks, Tabernacles, Monstrance, Statuary, Fabrics, Custom Sized candles, any adjustment to stock sized shirt, chasuble or other garment etc.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 1.800.522.2688
By email: info@ChurchSupplies.com